Terms and Conditions

Welcome to Seasons Chennai. As you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions, which together with our privacy policy, govern Seasons Chennai relationship with you and the website. The term 'Seasons Chennai' or 'us' or 'we' refers to the owner of the website www.seasonschennai.com. The term 'you' refers to the user or viewer of our website. The use of this website is subject to the following terms:
The content of this website is for your general information and use only. It is subject to change without any prior notice.
Neither we nor any third party provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Seasons Chennai' prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

CANCELLATION POLICY
Seasons Chennai believes in helping its customers as far as possible, and has therefore a liberal Cancellation Policy. Under this policy:
Cancellations will be considered only if the request is made within 12 hours of placing an order. Refund will be done in form of credit note within 7-10 working days.
In case of any custom alterations has been done as per request of the customer, no cancellation or change is possible

RETURN/EXCHANGE POLICY
All products are pre-checked for quality and defects before they are shipped. In spite of our best efforts, if you find the product delivered is damaged, kindly email the customer care for Return procedure within 48 hours of delivery. The decision to accept returns rests solely with the Seasons Chennai Team.
Once the products are shipped no returns will be accepted unless the above mentioned details stand true.
If the product is disliked by the customer it is not eligible for exchange.
The photos of all products are taken under neutral lighting conditions, and we make the best possible effort to reproduce the exact color. Sometimes the colors may look different due to the temperature of your monitor and/or device settings.
Please ensure that products are returned in original condition and packaging in order to get your full credit. Kindly note that this is a non-negotiable policy.
Once the Seasons Chennai team decides to accept the request, It shall take a week’s time to issue a credit note or exchange.
Lastly, the exchange facility shall only be provided only once and for all. Repetitive exchange request shall not be entertained

PAYMENT POLICY
Our Payment Methods include Razorpay and Cashfree payment gateways offer complete security in your payment transactions. Customers can pay through any of the cards that are accepted by the above gateways. Any partial or full refunds in case of unavailability of the product will be credited back to the respective accounts through which we have received payments.
The price of the product mentioned in the website is final and we do not offer discounts of any nature.
Seasons Chennai is not responsible if any form of fraud occurs while you are making payments as all transactions are done on the respective payment gateway partner ’s website. However we do promise you to help in whatever way possible in case you are facing difficulty while making payments.
Cash on delivery option is currently not available on our website.

Custom Alteration
Customers are advised to check and review their measurements before submitting them. In case you've forgotten to provide some information while placing the order, you can always write us an email and we will be happy to do whatever is possible. Any change for measurements that are not informed within 2 hours of placing the order will not be entertained.

PRICING INFORMATION
While Seasons Chennai strives to provide accurate product and pricing information, typographical errors may occur. In case if the product is listed with an incorrect price or information,
Seasons Chennai shall have the right,at its sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched, In such case, Seasons Chennai may either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and Seasons Chennai will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation.
In the event that accepts your order, the same shall be debited to your credit card account and duly notified to you by email that the payment has been processed.The payment may be processed prior to Seasons Chennai dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account.
We strive to provide you with the best prices. However, sometimes a price online may not match the price of a store. In our effort to be the lowest price provider in your particular geographic region, store pricing may sometimes differ from online prices. Prices and availability are subject to change without notice.

SALE, DISCOUNTS & OFFERS
At seasonschennai.com, we come up with discounts and offers time and again. These are time bound offers relating to a specific occasion, customer loyalty, annual sale, etc. These offers can be automated or coupon code driven. Please note the general terms with respect to discounts and offers.
The discount code issued cannot be clubbed with any other existing offer.
The discount is only applicable on the product value and not on shipping charges.
The discount code shall be entered during the checkout.
For further assistance and details, kindly contact the customer care.

ELECTRONIC COMMUNICATIONS
When you subscribe or register with us, you automatically give us the consent to communicate with you.You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Also we will be sending you email to inform you about new collections and any other information that we feel might be relevant to convey to our customers.

LEGAL JURISDICTION
This User Agreement shall be construed in accord with the applicable laws of India. Any disputes arising out of any transactions made on the Seasons Chennai website will be settled in the courts of Chennai.

CONDITIONS FOR CUSTOMER SUPPORT
The conversation on the Whats app chat may be recorded and used by Seasons Chennai in future as a proof of a chat.
The conversation via Whats app chat cannot involve any form of abusive language.
The Whatsapp chat will not be used for cross selling of any products or any other form of solicitation.
The whatsapp chat will not be used to provide any recommendation or advice on investing.
The whatsapp chat will be used to resolve basic issues related to your buying products offered by Seasons Chennai.
Seasons Chennai has the right to discontinue the whatsapp chat facility at any point in time, at its own discretion.
Seasons Chennai does not guarantee that all queries posted via the whatsapp chat will be immediately redressed. Seasons Chennai, or its executives, is not responsible for any delay caused in attending to, or replying to, the queries via chat.
For all queries / grievances you are requested to send a mail to seasonschennai@gmail.com or call on +91 44 22539595 or whatsapp us 971042900

Customs Duty & Taxes
Orders that are shipped outside of India may be subject to customs duty, levies & Taxes as governed by the local law. Please note that seasonschennai.com will not bear such charges and we request you to be aware of any such additional duty/taxes before placing an

OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right.
You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.
You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at seasonsinchennai@gmail.com.